Privacy Policy

1. Information We Collect

a. Personal Information

• Name, email address, phone number, billing address
• Payment and billing information (credit/debit card number, bank account, digital wallet credentials)
• Account credentials (username, password)

b. Usage and Device Information

• IP address, device model, operating system version, browser or app version
• Unique device identifiers, mobile advertising identifiers
• Usage statistics, logs, screens visited, timestamps

c. Transaction Data

• Details of purchases, top‑ups, bookings, or other transactions
• Date, amount, items/services or features bought

d. Cookies and Similar Technologies

We may use cookies, pixels, SDKs, and other tracking technologies to collect information about your usage, preferences, and device context.

2. How We Use Your Information

• To provide, operate, maintain, and improve the App and Services
• To process your transactions, fulfill orders, and manage payments
• To communicate with you (e.g. account notices, confirmations, updates, support)
• To personalize your experience (e.g. recommendations, app settings)
• To prevent fraud, abuse, security threats, and enforce our terms
• To comply with legal obligations (e.g. audits, regulatory reporting)
• With your consent, to send marketing and promotional communications

3. Disclosure of Your Information

We will not sell or rent your personal information. However, we may share your data under the following circumstances:

• Service Providers & Partners: We may share information with trusted third parties who assist in operating the App (e.g. payment processors, hosting providers, analytics vendors). They are only permitted to use your data to deliver services on our behalf.
• Legal Obligations: If required by law, court order, or government regulation, we may disclose information to authorities.
• Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to similar privacy protections.
• Aggregated/Anonymized Data: We may share aggregated, de‑identified data which cannot reasonably identify you.

4. Data Security

• Encryption in transit (e.g. TLS/SSL)
• Access controls and restricted internal access
• Encryption at rest (for sensitive data)
• Regular security audits and monitoring

However, no system is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes for which the data was collected
• Comply with legal, accounting, or tax obligations
• Resolve disputes or enforce our terms

When data is no longer needed, we will securely delete or anonymize it.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Access: Request a copy of data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion / Erasure: Request deletion of your data (subject to exceptions)
• Restriction / Objection: Restrict or object to our processing of your data
• Data Portability: Request your data in a commonly used electronic format
• Opt‑out of Marketing: Withdraw your consent for marketing communications

To exercise these rights, please contact us using the contact information below.

7. Cookies & Tracking Technologies

We may use cookies or similar mechanisms to:

• Recognize you when you visit
• Save your preferences and settings
• Analyze usage and performance

You may control cookies via settings in your browser or device, but disabling cookies may affect some functionalities of the App.

8. Children’s Privacy

Our App is not intended for children under the age of 13 (or the age applicable under local law). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take steps to delete it promptly.

9. International Transfers

Your information may be transferred to, stored, or processed in countries other than your own. If we transfer your data across borders, we will ensure that appropriate safeguards are in place (e.g. standard data protection clauses, contracts, or applicable laws).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date and notify you via in‑app notification or email. We encourage you to review this policy periodically.